Our key strengths include high agility, hands-on customer care, strong connections with US ports and airports, and deep expertise in handling complex, time-critical shipments and specialised project cargo.
With the Globalia Annual Meeting in Bangkok approaching, we’re introducing some of the network’s new members ahead of the event, giving fellow attendees an opportunity to learn more about the companies they’ll soon meet in person. In this edition, we meet AWATAC USA Inc., a Houston-based logistics provider offering end-to-end global logistics solutions, from international freight forwarding to specialised project cargo and US warehousing and distribution.
Ahead of the meeting, we spoke with VV Srinivasa, Overseas Manager of AWATAC USA team about its services, key strengths, expectations from Globalia membership, and plans to develop new business opportunities with fellow members.
Q. Could you briefly introduce your company and the main logistics services you provide?
A. AWATAC USA Inc. provides end-to-end global logistics solutions, specialising in ocean freight, air freight, specialised project cargo, customs brokerage, and warehousing and distribution across the United States. Our goal is to support customers throughout the shipping process with solutions tailored to their individual logistics requirements.
Q. What motivated your company to join Globalia Logistics Network?
A. We joined Globalia to build strong, trustworthy partnerships worldwide that enable us to provide our clients with reliable door-to-door services across international markets. We believe that working closely with dependable agents in different countries is essential to delivering a consistent service and meeting our customers’ global logistics needs.
Q. What are your key strengths or specialties that other members should know about?
A. Our key strengths include high agility, hands-on customer care, strong connections with US ports and airports, and deep expertise in handling complex, time-critical shipments and specialised project cargo. We take a proactive approach to solving logistics challenges and work closely with our partners to ensure each shipment receives the attention it requires.
Q. Which markets, trade lanes, or industries do you focus on the most?
A. While we handle a broad range of cargo and destinations, a significant share of our business involves the Transpacific trade lane between the United States and Asia, the Transatlantic route between the United States and Europe, and trade lanes connecting the United States with Latin America. We serve several industries, including industrial, retail, technology, and energy, adapting our logistics solutions to the specific requirements of each sector.
Q. What opportunities are you hoping to develop through your membership in the network?
A. We aim to build long-term, bilateral partnerships with fellow members by becoming their primary and reliable handling partner in the United States. At the same time, we hope to establish dependable overseas partnerships that can support our outbound cargo and help us expand our international reach.
Q. As a first-time attendee, what are you most looking forward to at the Annual Meeting in Bangkok?
A. We look forward to meeting fellow members face-to-face, building personal trust, and getting to know potential partners beyond our initial business introductions. We are also keen to discover new opportunities for collaboration and develop business across trade lanes where our companies can work together.
Q. What message would you like to share with fellow members who may be meeting your team for the first time?
A. AWATAC USA is responsive, proactive, and fully committed to protecting our partners’ reputations while handling their clients’ cargo with care. Fellow members can count on us to take responsibility for their shipments and work diligently to deliver a positive experience for their customers.
Q. How do you see your company contributing to the collaboration and growth of the network?
A. We plan to contribute through active collaboration, prompt communication, and the generation of outbound sales leads for network partners. We are also committed to delivering reliable and efficient execution of US imports and exports, helping fellow members serve their customers with confidence.
Quick Questions with AWATAC USA
Q. In one sentence, how would you describe your company’s approach to customer service?
A. Our approach is transparent and proactive, with personalised communication at every stage to keep customers informed and ensure their needs are addressed.
Q. What is one type of shipment or project your team particularly enjoys handling?
A. We particularly enjoy handling complex heavy-lift project cargo and time-critical shipments.
Q. If a member visits your city, what is one place they should not miss?
A. Members visiting Houston should not miss Space Center Houston, where they can explore the history and achievements of human space exploration.
Q. Three words that best describe your company?
A. Anywhere. Anytime. Any Cargo. These words reflect our commitment to finding logistics solutions for our customers across locations, schedules, and cargo requirements.
Q. One thing partners can always expect when working with your team?
A. Partners can always expect honest communication and complete ownership of every consignment, with our team remaining proactive and accountable throughout the shipping process.